Wednesday, June 28th 2017, 12:38pm UTC+2

You are not logged in.

  • Login
  • Register

enz

Beginner

Date of registration: Jul 23rd 2013

Posts: 20

1

Friday, June 2nd 2017, 11:47am

Ozone on Linux does not start

Hi All,

after upgrading Ozone from 2.32 to 2.40 ist does not start anymore (Linux Mint 18.1 64bit).

The console shows the following error:
Cannot mix incompatible Qt library (version 0x40807) with this library (version 0x40806)

Ozone V2.32 worked on this system.

Is there something I can do about this?
Downgrading doesn't work, because I don't know how to remove the V2.40 before installing V2.32 again.

Any help is appreciated.

Thanks in advance, Martin

enz

Beginner

Date of registration: Jul 23rd 2013

Posts: 20

2

Friday, June 2nd 2017, 12:36pm

Small Update:
I managed to uninstall V2.40 via Synaptic.
But installing V2.32 didn't solve the problem.
Maybe some incompatible Qt-libraries were installed via some Linux-Mint update lately?

Best regards,
Martin

SEGGER - Niklas

Super Moderator

Date of registration: Oct 6th 2014

Posts: 1,423

3

Friday, June 2nd 2017, 2:42pm

Hi Martin,


could you please provide us with the output of ldd Ozone and the J-Link library
(e.g. ldd -v /org/SEGGER/$PATH/libjlinkarm.so)
Could you also check the version of each qt lib listed?
Sounds to me as if only some libs were updated to 4.8.7 and some are still 4.8.6

Best regards,
Niklas
Would you like to be added to the J-Link software update notification list, so you get informed automatically when a new version becomes available?
Just write me a PM or in case you want to subscribe to it yourself, please use this link: Link
Notification for J-Link, J-Link Debugger, SystemView & J-Scope: Link
Notification for Embedded Studio: Link

enz

Beginner

Date of registration: Jul 23rd 2013

Posts: 20

4

Monday, June 5th 2017, 2:26pm

Hi Niklas,
thanks for the quick response.

Here is the output of ldd -v /opt/Segger/ozone/2..40.2/ozone:
See attachement Ozone-log.txt

Here is the output of ldd -v /opt/Segger/Jlink/libjlinkarm.so:
See attachement JLink-log.txt

ldconfig -v | grep libQtGui.so.4
returns the following:
libQtGui.so.4 -> libQtGui.so.4.8.7
libQtGui.so.4 -> libQtGui.so.4.8.7

ldconfig -v | grep libQtCore.so.4
returns the following:
libQtCore.so.4 -> libQtCore.so.4.8.7
libQtCore.so.4 -> libQtCore.so.4.8.7

Let me know, if you need more information.

Best regards,
Martin
enz has attached the following files:
  • Ozone-log.txt (12.17 kB - 26 times downloaded - Last download: Jun 26th 2017, 1:04pm)
  • JLink-log.txt (3.36 kB - 18 times downloaded - Last download: Jun 26th 2017, 1:04pm)

enz

Beginner

Date of registration: Jul 23rd 2013

Posts: 20

5

Friday, June 9th 2017, 10:57am

Hi Segger Team,

may I ask, if there are any news on this subject?

Best regards,
Martin

SEGGER - Niklas

Super Moderator

Date of registration: Oct 6th 2014

Posts: 1,423

6

Friday, June 9th 2017, 12:05pm

Hi Martin,


sorry for the delay in response.
Could you please open a ticket by writing a mail to the address I will send you via PM?

Please include
- a short summary of the issue
- a link to his thread
- the S/N of your J-Link Pro

This will make sure that your are added to the queue of pending Ozone issues.


Best regards,
Niklas
Would you like to be added to the J-Link software update notification list, so you get informed automatically when a new version becomes available?
Just write me a PM or in case you want to subscribe to it yourself, please use this link: Link
Notification for J-Link, J-Link Debugger, SystemView & J-Scope: Link
Notification for Embedded Studio: Link

SEGGER - Niklas

Super Moderator

Date of registration: Oct 6th 2014

Posts: 1,423

7

Wednesday, June 14th 2017, 9:16am

Hi Martin,



they found the issue, it will be fixed in version 2.40d of Ozone.
As an alternative, it should work with version 2.40c after you deleted the following symlinks:
- Ozone/Lib/libQtGui.so.4
- Ozone/Lib/libQtCore.so.4


Best regards,
Niklas
Would you like to be added to the J-Link software update notification list, so you get informed automatically when a new version becomes available?
Just write me a PM or in case you want to subscribe to it yourself, please use this link: Link
Notification for J-Link, J-Link Debugger, SystemView & J-Scope: Link
Notification for Embedded Studio: Link

enz

Beginner

Date of registration: Jul 23rd 2013

Posts: 20

8

Friday, June 16th 2017, 12:06pm

Hi Niklas,

thanks for the info.
Deleting the symlinks worked fine for me!

Best regards,
Martin

SEGGER - Niklas

Super Moderator

Date of registration: Oct 6th 2014

Posts: 1,423

9

Friday, June 16th 2017, 1:20pm

Hi Martin,


thanks for the update!


Best regards,
Niklas
Would you like to be added to the J-Link software update notification list, so you get informed automatically when a new version becomes available?
Just write me a PM or in case you want to subscribe to it yourself, please use this link: Link
Notification for J-Link, J-Link Debugger, SystemView & J-Scope: Link
Notification for Embedded Studio: Link

enz

Beginner

Date of registration: Jul 23rd 2013

Posts: 20

10

Thursday, June 22nd 2017, 11:34am

Hi Niklas,

Quoted

they found the issue, it will be fixed in version 2.40d of Ozone.
Unfortunately, I cannot confirm this:
Today I updated Ozone to version 2.40.4 by first uninstalling version 2.40.3 and then installing 2.40.4.
I got the same library error again.

I still had to manually delete the symlinks to get Ozone starting.

Best regards,
Martn