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rgledhill

Beginner

Date of registration: Jan 12th 2018

Posts: 1

1

Friday, January 12th 2018, 1:25pm

[ABANDONED] One j-Trace not connecting to CC2640R2F, while two others connect fine

Hi,

We have three Segger j-Trace units. Two of them connect and debug perfectly with the CC2640R2F (although unfortunately only in full JTAG, not cJTAG, but that's another story...).

We've tried swapping cables, target boards, everything and it's definitely the j-Trace. We get the error message "Failed to get CPU status after 4 retries. Retry?" and the following log:


Fri Jan 12, 2018 12:22:39: IAR Embedded Workbench 8.20.1 (C:\Program Files (x86)\IAR Systems\Embedded Workbench 8.0\arm\bin\armproc.dll)
Fri Jan 12, 2018 12:22:39: Loaded macro file: C:\Program Files (x86)\IAR Systems\Embedded Workbench 8.0\arm\config\debugger\TexasInstruments\CC26x0.dmac
Fri Jan 12, 2018 12:22:39: Loaded macro file: C:\Program Files (x86)\IAR Systems\Embedded Workbench 8.0\arm\config\flashloader\TexasInstruments\FlashCC26xx.mac
Fri Jan 12, 2018 12:22:41: JLINK command: ProjectFile = XXXX\settings\app_FlashROM_StackLibrary.jlink, return = 0
Fri Jan 12, 2018 12:22:41: Device "CC2640R2F" selected.
Fri Jan 12, 2018 12:22:41: DLL version: V6.20f, compiled Oct 13 2017 17:18:41
Fri Jan 12, 2018 12:22:41: Firmware: J-Trace Cortex-M Rev.3 compiled Nov 23 2017 16:43:50
Fri Jan 12, 2018 12:22:41: JTAG speed is initially set to: 1000 kHz
Fri Jan 12, 2018 12:22:41: TotalIRLen = ?, IRPrint = 0x..FFFFFFFFFFFFF83031800000
Fri Jan 12, 2018 12:22:41: Performing HIB
Fri Jan 12, 2018 12:22:41: TotalIRLen = ?, IRPrint = 0x..FFFFFFFFFFFFF83031800000
Fri Jan 12, 2018 12:22:41: Hardware reset with strategy 0 was performed
Fri Jan 12, 2018 12:22:41: Initial reset was performed
Fri Jan 12, 2018 12:22:41: TotalIRLen = ?, IRPrint = 0x..FFFFFFFFFFFFF83031800000
Fri Jan 12, 2018 12:22:42: Performing HIB
Fri Jan 12, 2018 12:22:42: TotalIRLen = ?, IRPrint = 0x..FFFFFFFFFFFFF83011800000
Fri Jan 12, 2018 12:22:42: TotalIRLen = ?, IRPrint = 0x..FFFFFFFFFFFFF83031800000
Fri Jan 12, 2018 12:22:42: TotalIRLen = ?, IRPrint = 0x..FFFFFFFFFFFFF83031800000
Fri Jan 12, 2018 12:22:42: Performing HIB
Fri Jan 12, 2018 12:22:42: TotalIRLen = ?, IRPrint = 0x..FFFFFFFFFFFFF83011800000
Fri Jan 12, 2018 12:22:42: TotalIRLen = ?, IRPrint = 0x..FFFFFFFFFFFFF83031800000
Fri Jan 12, 2018 12:22:43: Performing HIB
Fri Jan 12, 2018 12:22:43: TotalIRLen = ?, IRPrint = 0x..FFFFFFFFFFFFF83031800000
Fri Jan 12, 2018 12:22:43: TotalIRLen = ?, IRPrint = 0x..FFFFFFFFFFFFF83031800000
Fri Jan 12, 2018 12:22:43: Performing HIB
Fri Jan 12, 2018 12:22:43: TotalIRLen = ?, IRPrint = 0x..FFFFFFFFFFFFF83011800000
Fri Jan 12, 2018 12:22:43: TotalIRLen = ?, IRPrint = 0x..FFFFFFFFFFFFF83031800000
Fri Jan 12, 2018 12:22:43: Performing HIB
Fri Jan 12, 2018 12:22:43: TotalIRLen = ?, IRPrint = 0x..FFFFFFFFFFFFF83031800000
Fri Jan 12, 2018 12:22:44: TotalIRLen = ?, IRPrint = 0x..FFFFFFFFFFFFF83031800000
Fri Jan 12, 2018 12:22:44: Performing HIB
Fri Jan 12, 2018 12:22:44: TotalIRLen = ?, IRPrint = 0x..FFFFFFFFFFFFF83031800000
Fri Jan 12, 2018 12:22:44: TotalIRLen = ?, IRPrint = 0x..FFFFFFFFFFFFF83011800000
Fri Jan 12, 2018 12:22:44: TotalIRLen = ?, IRPrint = 0x..FFFFFFFFFFFFF83031800000
Fri Jan 12, 2018 12:22:44: TotalIRLen = ?, IRPrint = 0x..FFFFFFFFFFFFF83031800000
Fri Jan 12, 2018 12:22:44: TotalIRLen = ?, IRPrint = 0x..FFFFFFFFFFFFF83031800000
Fri Jan 12, 2018 12:22:45: Performing HIB
Fri Jan 12, 2018 12:22:45: TotalIRLen = ?, IRPrint = 0x..FFFFFFFFFFFFF83031800000
Fri Jan 12, 2018 12:22:45: TotalIRLen = ?, IRPrint = 0x..FFFFFFFFFFFFF83011800000
Fri Jan 12, 2018 12:22:45: TotalIRLen = ?, IRPrint = 0x..FFFFFFFFFFFFF83031800000
Fri Jan 12, 2018 12:22:45: Performing HIB
Fri Jan 12, 2018 12:22:45: TotalIRLen = ?, IRPrint = 0x..FFFFFFFFFFFFF83031800000
Fri Jan 12, 2018 12:22:46: TotalIRLen = ?, IRPrint = 0x..FFFFFFFFFFFFF83031800000

Can anyone provide a thought why it might not be able to connect? As I say, two other j-Trace units from the same era (all say Version 3.2 on the sticker) work perfectly.

For Segger's reference, our serial numbers are in my profile. The one ending 269 fails to connect.

Thanks,
Richard

SEGGER - Nino

Super Moderator

Date of registration: Jan 2nd 2017

Posts: 938

2

Monday, January 15th 2018, 10:46am

Hello Richard,

Thank you for your inquiry.

Sounds like the J-Trace CM is not working properly. To make sure could you provide a J-Link commander output of a connection sequence with the affected J-Trace?
More information how to can be found here: https://wiki.segger.com/J-Link_cannot_connect_to_the_CPU

Could you also provide the J-Link log file from the affected J-Trace?
More information how to can be found here: https://wiki.segger.com/Enable_J-Link_log_file

Best regards,
Nino
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