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drankinn

Beginner

Date of registration: Mar 15th 2018

Posts: 1

1

Thursday, March 15th 2018, 4:31pm

Embedded Studio crashes on ubuntu

version: Segger Embedded Studio v3.34a for arm
OS: Linux 4.13.0-36-generic #40-Ubuntu SMP x86_64 x86_64 x86_64 GNU/Linux - Ubuntu 17.10

installation worked without any percievable problems

steps to reproduce:
launch using system menu. During initialization, it crashes.

I have tried to remove all user config files in ~/.segger and ~/.config/

I don't know how to find the crash log if any. There are no details when it crashes to help me troubleshoot.
Possibly I could use some help in diagnosing the problem.

Thanks,
Lance

SEGGER - Nino

Super Moderator

Date of registration: Jan 2nd 2017

Posts: 954

2

Monday, March 19th 2018, 11:33am

Hello Lance,

Thank you for your inquiry.
Such an issue is not known to us.
Did the issue start right after installation or did you create a project and the issue appeared afterwards?
Could you provide us with your emProject file and emSession file if you created a project?
Could you attach the settings.xml as well which is located in the Embedded Studio user folder?

After you attached the requested files does deleting the settings.xml and emSession file (if available) solve the issue?

Best regards,
Nino
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Our engineers will try to answer your questions between their projects if possible but this can be delayed by longer periods of time.
Should you be entitled to support contact us per e-mail.
The following contact form can be used for this: https://www.segger.com/about-us/contact-us/


Achim O.

Beginner

Date of registration: Sep 13th 2017

Posts: 7

3

Thursday, March 29th 2018, 9:05am

Had a similar problem some months ago. Look here: http://forum.segger.com/index.php?page=Thread&postID=16198